Fried Chicken Day - 6th July
Gone are the days when companies had an upper hand in controlling their own image and communication.
The Internet 🌐 has now put the customers in the driving seat.
@garyvee says, "Social media exposed us."
Today, you can't fool around your customers selling them whatever you want. If you’re trying that, make no mistake: your customers have the power to take your brand down using social media.
A recent @hubspot study says that 42% of Companies Don’t Listen to their Customers. Astonishing 😳 ! --> https://bit.ly/2Zf5ZnJ
Companies of the world, BEWARE! Any negative reviews and comments on the social media are going to give you a hard time.
Another hubspot study shows that 2019 is the year of "Reviews & Social Proofs' 👂when it comes to people researching something online.
The better your customer feedback, the more you grow.
So start caring for your customers or you take the knife!
👉🏻 To learn how to DEAL WITH NEGATIVE REVIEWS, check https://neilpatel.com/…/how-to-get-more-online-reviews-and…/